Warranty Information
At TINT 360, we take pride in providing our customers with top-quality products and services, backed by an extensive warranty program. As an exclusive Xpel dealer, we guarantee the longevity and performance of our window tint, paint protection films, and ceramic coatings.
Here’s a comprehensive breakdown of our warranty program:
Window Tint Warranty
Duration: Lifetime warranty against fading and peeling.
Coverage: Includes defects in materials and workmanship.
What the Warranty Covers: The warranty covers bubbling, peeling, fading, discoloration, corrosion, and all defects in the product or installation.
What the Warranty Does Not Cover: The warranty does not cover accidental damage or replacement due to glass breakage, vandalism, break-ins, etc.
Exclusions: Warranty void if the film is damaged due to misuse or improper care.
Paint Protection Film Warranty
Duration: 10-year warranty.
Coverage: Protects against yellowing, cracking, and lifting.
Exclusions: Damage from abrasion or impact events not covered.
What the Warranty Covers: The warranty covers any defects in the paint protection film material and installation quality, ensuring you receive the highest standard of product performance throughout the warranty period.
What the Warranty Does Not Cover: The warranty does not include costs for repair of damage from high-impact incidents that penetrate the film, resulting in harm to both the film and the underlying paint, nor does it cover stains from tree sap or other environmental substances.
Ceramic Coatings Warranty
Duration: 1 Year, 4 Year or 8 Year
Coverage: Defends against staining, oxidation, and environmental contaminants.
Exclusions: Warranty does not cover damage from physical abuse or improper maintenance.
By choosing TINT 360, you can rest easy knowing that your investment is protected by our unwavering commitment to quality and customer satisfaction.
How to File a Warranty Claim
If you need to file a warranty claim for your vehicle, we are here to assist you every step of the way. Contacting us is simple and convenient. Please follow these steps:
Contact Us: Get in touch with our customer service team via phone at (480) 448-0668 or email at [email protected]. Our team is available Monday through Saturday, from 9 AM to 5 PM.
Visit Our Location: For an in-person evaluation, visit us at 625 W. Deer Valley Road, Suite 110, Phoenix, AZ 85027 during business hours. Stop in or call ahead to schedule an appointment.
Claim Processing: Once your claim is filed, our team will review the details and contact you with the next steps to resolve your issue promptly.
We are committed to ensuring that your experience with TINT 360 is exceptional, and we are here to support you with any warranty issues you may encounter.